FAQ 1: How to Fix Screen Recording Fail to Save or Record?
When you screen record on Windows and Mac, you may encounter screen recording failed issues. There are many reasons cause AnyRec Screen Recorder not recording video or audio. You can check the following solutions to make AnyRec Screen Recorder work correctly.
1.Sound Card Is Occupied by Other Programs – Exit Those Programs
If you see the following error messages,
“Failed to record, as your sound card is occupied by other applications. Please check it and free the sound card, or try to restart the computer.”
You can fix the not recording problem via the following solutions:
• Find and disable all voice chat programs, as well as audio tuning programs and other related recording programs. Or you can close all other background running programs expect for AnyRec Screen Recorder. Re-record screen video and audio to have a try.
• Cannot find the exact program? Just restart your computer. It can fix all sudden crashes. In many cases, Screen Recorder can record computer audio and microphone voice normally as usual.
2.Sound Card/Graphics Card Is Modified – Restart Screen Recorder
While running AnyRec Screen Recorder, the graphics card or sound card may switch or exit on your computer, which will lead to the failing detection of the sound card or graphic card and failing recording.
You will see the following error messages,
“Recording failed, for some changes in your graphics driver or sound card driver. Please restart the program and try recording again.”
During this time, you can restart AnyRec Screen Recorder and your computer to fix the recording failed issue.
3.Sound Card/Graphics Card Driver is Outdated or Incompatible – Reinstall and Update Drivers
If the sound/graphic card drivers are not installed properly (or outdated), you will also fail to record the audio or video.
For fixing recording fails, there are 2 solutions you can follow:
• Uninstall the sound/graphic card drivers currently in use. Later, find and install the proper drivers from your sound/graphic card manufacturer.
• Update the sound driver.
1.Press Windows key + X.
2.Choose Device Manager.
3.Find Display adapters and expand it.
4.Right-click your graphic card to select Update driver (or Uninstall device).
4.Camera and Microphone Access Is Disabled – Enable Camera and Microphone Permissions
When you use Screen Recorder to start an audio recording or webcam recording, you should make sure the access to camera and microphone is enabled.
1.Choose Settings from the Start list.
2.Click Privacy and then App Access.
3.Go to the Allow apps to access your microphone section.
4.Click Microphone to enable it. Later, switch it on.
5.You can enable the Camera access by repeating those steps as well.
5.The Speaker Is Plugged Unproperly – Reconnect the Speaker
Some specific sound cards can be detected only if the speaker is plugged as well. You can unplug and then re-plug the audio jack into your computer to fix audio recording failed.
6.Compatibility Mode Is Checked – Uncheck Compatibility Mode
If you still fail to record audio with the screen recording software, just make sure you are running this program as an administrator, instead of running it in the compatibility mode.
1.Right-click the AnyRec Screen Recorder icon, and then choose Properties.
2.Find and go to the Compatibility tab.
3.Uncheck before Run this program in compatibility mode for:.
4.Enable Run this program as an administrator.
5.Restart AnyRec Screen Recorder to start recording audio again.
FAQ 2: How to Fix Task Schedule Recording Failed?
Some users report that the Task Schedule recording is not activated, especially after managing settings. To solve the problem, you should right-click the AnyRec Screen Recorder icon.
1.Choose Run as administrator to start the program.
2.Later, you can get the Task Schedule settings.
3.After that, exit the software, and the task schedule will take effect.
FAQ 3: How to Fix Phone Recorder Not Working?
When you use AnyRec Screen Recorder to record your phone screen, you may fail to detect your phone occasionally. That may be caused by the Windows Defender Firewall.
1.Press Windows + R. In the Run dialogue, type control to open Control Panel.
2.Click System and Security in the first place.
3.In the Windows Defender Firewall section, choose Allow an app or feature through Windows Defender Firewall.
4.Go to Allowed apps and features. Enable the checkmark before Private and Public next to mirrorrender.
5.Restart AnyRec Screen Recorder to record iPhone or Android screen on your computer again.
But what if the Phone Recorder not working issue still exist? Don’t worry about that. You can turn off Windows Defender Firewall.
1.Go to Control Panel and select System and Security.
2.Select System and Security from the left sidebar, and navigate Windows Defender Firewall on the right pane.
3.Click Turn Windows Defender Firewall on or off from the left sidebar, and select the checkbox of Turn off Windows Defender Firewall (not recommended) under the section of Private network settings and Public network settings.
What’s more, check if you have installed McAfee antivirus software on your computer. If Yes, you need to turn off or even uninstall McAfee to run AnyRec Screen Recorder successfully.
Bonjour Service also works for troubleshooting Phone Recorder not working. Here’re the detailed steps.
Install and update iTunes to the latest version.
Click Taskbar and then open Task Manager.
Check whether Bonjour Service exists in the Services list.
If Yes, choose Restart from its right-click menu. (If No, select Start from the right-click menu instead.)
In addition, check and disable Visitor Mode. Because your phone and computer may connect to the visitor network and host network separately. As a result, the phone recording fails. You can find it from the router’s background. As for the login account and password, you can get from the back of your router directly.
FAQ 4: How to Use Screen Capture Mode?
There are 4 screen capture modes in AnyRec Screen Recorder. You can choose one for personalized screen recording.
Auto Mode: The default screen recording mode. You can adjust recording quality and other details based on your computer’s performance.
Mode 1 (Common): Record screen video and audio with fixed quality and compatibility.
Mode 2 (Windows 10 1903 and later): For Windows 10 1903 and later users, you can get better recording quality.
Mode 3 (Common): If the above 3 modes don’t work well, you can switch to Mode 3 to get a smoother recorder. However, the recording quality will reduce.
FAQ 5: How to Fix Device Connected but Not Be Detected?
For iOS users, you need to check USB connection first. Reconnect your iDevice or change a new USB cable. Install and update iTunes to the latest version. Moreover, make sure Apple Mobile Device Service and Apple drivers run properly on your iPhone or iPad.
As for Android users, you can change the connection mode to MTP, PTP, or USB Mass Storage. Also, check if the USB debug mode is enabled on your Android phone. By the way, make sure you have disabled AutoPlay on Windows. If not, you can head to Settings and then choose Device. Select Autoplay. Enable the checkbox before Use AutoPlay for all media and devices.
FAQ 6: How to Download and Install USB Driver for Android?
Different phone brands require different USB drivers. You can visit the official website to download Android USB driver on your computer. You can install Google USB driver, OEM USB driver, ADB USB driver, and more based on your needs.
FAQ 7: How to Enable USB Debug?
Open the Settings app.
If you use Android 4.2 and later, you can scroll down and tap Build Number for 7 times. Then go back to Settings and tap Developer Options to turn on USB debugging mode on Android.
As for Android 3.0 to Android 4.1 users, you can tap Developer Options and turn on USB Debugging Mode directly.
For Android 2.3 and earlier, you can select Application and then Development. Find and turn on USB Debugging Mode.
FAQ 8: How to Cast Android Audio to Your Computer?
Step 1: Prepare an aux cable. Plug one end into the blue jack of your desktop computer (Laptop users need to have external sound card.). Then plug another end into your Android device.
Step 2: Find and click the Sound icon on the bottom right corner of your computer screen. Choose Open Volume Mixer from the right-click menu.
Step 3: Click System Sounds. Find the Recording section. Head to Line In. Right-click on it. Later, choose Enable.
Step 4: Select Properties from the Line In right-click menu. Enable the checkmark before Listen to this device.
Step 5: Click OK to cast audio from Android to your computer.
FAQ 9: How to Fix Phone Recording Fails Because of Windows Defender Firewall?
You can turn off Windows Defender Firewall to solve the problem. Hold and press Windows and R keys on your keyboard. Type control to open Control Panel on Windows.
Click System and Security, Windows Defender Firewall, and Turn Windows Defender Firewall on or off. Head to Private network settings and Public network settings. Select Turn off Windows Defender Firewall. By the way, you can allow the mirror render in Windows Defender Firewall to record phone screen on your computer successfully as well.
FAQ 10: How to Fix 4104 Error?
It is caused by the limited license you buy. One single license can be used on one computer only. If you change or reinstall your computer, the 4104 error occurs. It also happens if you activate Screen Recorder with single license on more than one computer. During this time, you can contact our support team to reset the code. If you want to run Screen Recorder on more than one computer, you need to buy the license again. During this time, we can offer 40% discount for you.