A Full Guide to Fix 0xc00d3e8c Error with MKV on Windows

Lynn Hu Lynn Hu
Apr 10, 2024 (Updated: Apr 10, 2024)Filed to: Video Fix

Have you recently gotten the error code 0xc00d3e8c while playing MKV on Windows Media Player? If so, it can be very frustrating to receive such an error code, and perhaps you’re here to look for solutions to fix 0xc00d3e8c, right? Some users do a conversion to get out of the problem, but there are more fixes beyond that since the problem occurs due to various reasons. Thus, this post features how to fix the error and why it occurs in the first place. Read on now!

What is 0xc00d3e8c Error, and Why Does It Occur?

In preparation for getting to know the ways to fix 0xc00d3e8c, you have to get through what the error code is all about first. The 0xc00d3e8c error code typically happens on WMP or the Films & TV app on Windows when playing MKV video files—known to be capable of containing a large number of tracks in a single file.

In Windows’ earlier versions, people installed codec packs to playback MKV files in media players with filters. Although today, Windows 10 has support for MKV files, when you uninstall these filters and play MKV, you’ll receive the 0xc00d3e8c error code.

Why does it show up? See the likely causes below before heading to the following part to fix the error code.

4 Common Solutions to Fix 0xc00d3e8c Error on Windows

Even though the error code 0xc00d3e8c comes out on your screen, don’t lose hope, as you can still resolve it. As said earlier, various reasons can lead to the error code, so there are also multiple solutions to try.

Solution 1. Play the MKV files on Another Player.

If the 0xc00d3e8c error code usually appears in MKV files when playing them on WMP or Films & TV app, you can choose from many third-party helpful players supporting MKV files. You don’t necessarily need to play the MKV files on the Windows default player. Regarding third-party tools, VLC is among the ideal MKV player for such performance since it covers a variety of multimedia formats that can be played from any source.

Solution 2. Update Your System’s Driver.

Windows 10 might be missing the required codecs for playing MKV videos, making the chances of playing MKV files on WMP or the Films & TV app lower. So, assume that you’ve recently done an update on your system; make sure to also update your video driver to fix 0xc00d3e8c. Doing this not only resolves the issue but also influences your computer's overall performance.

Step 1.Press the "Windows + R" keys to access the "Run" command prompt. Type devmgmt. msc and hold down the "Enter" key or click the "OK" button to be moved to the "Device Manager" window.

Step 2.Find the "Display adapters" category and click on its side arrow to expand and see your graphics card. Right-click on it and pick "Update Driver" from the drop-down list.

Step 3.From the new window, favor the "Search automatically for updated driver software". Your system will instantly scan and update the driver for your computer.

Update Driver

Solution 3. Convert to Another Compatible Format.

A typical solution of the Microsoft community to fix error codes like 0xc00d3e8c is changing the file to a different compatible format. If you use Windows Media Player, WMV would be a great choice! To do so, you should get a converter software that covers converting MKV to WMV or another format of your choice, but if you don’t want to consider such a thing, use VLC Media Player.

Step 1.Once the VLC is launched, under the "Media" tab, choose "Convert/Save". Now, add your MKV file by clicking the "Add" button, then click the "Convert/Save" button.

Step 2.In the "Convert" window, hover your cursor to the "Profile" menu, click on it, and choose the format you want. Also, click the "Settings" button to edit specific profile.

Step 3.At last, click the "Browse" button to set the file destination, then click the "Start" button to start converting MKV to MP4 and fixing 0xc00d3e8c error code.

Select Format

Solution 4. Reset the Films and TV app.

As mentioned earlier, glitches may happen on your player that result in 0xc00d3e8c error code. Thus, if the Films & TV app refuses to play the video even after converting or updating the driver, fix the issue by resetting the app to remove issues due to a corrupt cache that prevents the player from functioning normally.

Step 1.Use the "Windows + I" keys to open the Windows Settings. Head to the "Apps" section and choose "Apps & Features" from the left panel.

Step 2.Scroll down and discover the "Films & TV" (Movies & TV) app, click on it, then select "Advanced Options".

Step 3.Under the "Reset" section, click the "Reset" button. Confirm the action by clicking the "Reset" again to begin the process of fixing 0xc00d3e8c through resetting.

Reset Films and TV

How to Fix 0xc00d3e8c Error of Corrupted Videos

Another thing that results in the 0xc00d3e8c error code is your video file being damaged or corrupted. For this, a solution from AnyRec Video Repair is what you need! The repair software can repair unplayable or damaged video files from cameras, drones, recorders, phones, and computers. It also fixes playback error codes like the 0xc00d3e8c and other codes that stop you from playing videos. Also, no quality compromise will happen, no matter how corrupt your video is. After adding your corrupt video, you only have to provide a sample video, and it will start doing its magic!

AnyRec Video Repair Product Box
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Step 1.When you’ve launched the AnyRec Video Repair, open your corrupt video by clicking the left "Add" button. Then, import your sample video by clicking the right "Add" button.

Import Videos

Step 2.To begin the 0xc00d3e8c error code fixing process, click the "Repair" button. Wait until it’s done, then check what it looks like by clicking the "Preview" button.


Step 3.Confirm if the parameters, like resolution, bitrate, duration, and others below, are well-set and excellent for you, then click the "Save" button.

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That closes the topic about fixing 0xc00d3e8c! As you can see, many aspects can lead to such an error, but with the abovementioned solutions, you can fix 0xc00d3e8c in no time. If the error comes out again, you can switch to another player, convert the file, or repair the corrupt file immediately with AnyRec Video Repair. Use this software to resolve unplayable video, playback error codes, and corrupt videos. With it, you can ensure high-quality results and a fast and safe repair process.

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