How to Fix 0xc00d36cb to Crack the Playback Issue [Tutorial]

Lynn Hu
Apr 03, 2024 / Updated by Lynn Hu to Video Fix

Coming across the 0xc00d36cb Can’t Play error message is a nightmare for many Windows users, especially if it pops up every time you open a video on the Films & TV app. This annoying error code is linked to various factors that disrupt your viewing experience. So, you’re now looking for genuine solutions to fix 0xc00d36cb. Thus, this post will give handy ways to overcome this playback issue alongside what causes the said error code. Scroll down now!

Causes Fixes
Films & TV app underlying problems Consider another media player software
Issues in the Microsoft Store Reset the Microsoft Store
The video file is corrupted/broken Get professional repair software
Has a damaged Windows profile Construct a new Windows profile
Contains error with user access Edit the permission to “Everyone”
Some cache components are corrupted Reset the Windows Store cache
Failed update, system crashes, and freezes Do a video playback troubleshooting

Know More about 0xc00d36cb Error on Windows

Lots of Windows users have complained about the video playing issue that contains the message: “Can’t play. Please try again. If the problem continues, visit the official website to check for further guidance. 0xc00d36cb”

This error can come out whenever you’re playing a video, typically on the Films & TV app, which is the Movies & TV app for some Windows computers. Among so many video file formats, the error is usually connected with the MKV format, while some users get the error 0xc00d36cb on Windows 10 when they play a single file.

Why does the 0xc00d36cb error code appear?

As you see in the above table, many factors trigger the 0xc00d36cb error code on Windows. Check them out below, and the good news is that each cause has its resolution to fix 0xc00d36cb.

7 Efficient Ways to Fix 0xc00d36cb Can’t Play Error

Now that you’re clear about what might be the cause of the 0xc00d36cb on Windows 11, it’s time to get to know the 7 ways to fix the 0xc00d36cb error code. The solutions for the video playback issue are as follows:

Way 1. Consider another media player software.

For Windows users, one of the famous media players is the VLC, which plays almost all the multimedia formats in the world. You can fix the 0xc00d36cb on the Films & TV app caused by codec-related or incompatible issues by switching to VLC Media Player. With this media player, you can go to the Media tab, select Open File, and then play your video. If you want more options, allow the KMPlayer, 5KPlayer, PotPlayer, QuickTime, and more to play your video files without issue.

Use Another Player

Way 2. Reset the Microsoft Store on Settings.

Suppose the Microsoft Store issues lead you to the 0xc00d36cb error code. Know that the Microsoft Store is an intuitive tool that optimizes user experience; thus, problems can affect your computer’s ability to play videos. It’s nice if you reset your Microsoft Store now; here’s how to do it:

Step 1.Locate the “Settings” by clicking the “Windows Start” menu. There, select “Apps” among so many sections.

Step 2.Next, head to the “Apps & features” in the left panel, and then find your way to the “Microsoft Store”. Click on it and select “Advanced options”.

Step 3.Inside the “Microsoft Store Settings”, click the “Reset” or “Repair” button, and complete all instructions to fix 0xc00d36cb error.

Reset Microsoft Store

Way 3. Get professional repair software.

What if your video file itself is corrupted? What would you do? Inevitably, AnyRec Video Repair can help you fix corrupted, broken, damaged, and unplayable videos from whatever device you have. Malware, hard disk errors, incomplete downloading, etc., can cause the corrupted video file, resulting in error codes like 0xc00d36cb. Regardless of the reason, this repair software can help you resolve it in no time! Also, you would be glad to know that no quality compromise nor file structure is affected during and after the repairing process.

AnyRec Video Repair Product Box
AnyRec Video Repair

Fix any playback message for all reasons, such as error codes 0xc00d36cb.

Repair videos from phones, cameras, computers, drones, and other devices.

Preview the fixed video to see if the results satisfy you before exporting.

Don't store data once your video is repaired, ensuring all videos are safe.

Free Download

100% Secure

Free Download

100% Secure

Step 1.Run AnyRec Video Repair, then on its main screen, click the “Add” button on the left to import your corrupted video. Next, click the “Add” button on the right to include your sample video.

Anyrec Add Needed Videos

Step 2.Click the “Repair” button to commence the fixing process instantly. Once completed, click the “Preview” button to check if the fix has met your video demands.

Anyrec Preview the Video

Step 3.Later, see the set parameters, like bitrate, resolution, durations, and more; if they look excellent to you, click the “Save” button. That’s how you resolved 0xc00d36cb made by a corrupted video file.

Anyrec Save Fixed Video

Way 4. Construct a new Windows profile.

Having an incomplete Windows user profile can also create interruptions to your viewing experience, leading you to face the 0xc00d36cb error code message. Therefore, it’s vital to handle the issue by simply creating another Windows profile, which you’ll use to play your videos.

Step 1.Utilizing the “Windows Start” menu, click the “Settings” button, head to the “Accounts” section, and select “Family & other users” from the left panel.

Step 2.From there, click the “Add someone else to this PC” button, select “I don’t have this person’s sign-in information”, and then click “Add a user without a Microsoft account”.

Step 3.To complete your Windows profile, follow the instructions, set a password, name, and security settings, and click the “Next” button to fix 0xc00d36cb error.

Construct a New Profile

Way 5. Edit the permission to “Everyone”.

Faulty media permission settings can also be the cause of the 0xc00d36cb video error code, as it is not adjusted to be read by everyone. Unfortunately, you won’t get notified if this is the cause of the said issue, and it will just display the error message, whether you like it or not. So, it’s worth checking out the permission settings to get the playback issue fixed.

Step 1.Go to your unplayable video file, right-click on it, and choose “Properties” from the menu list. Next, slip into the “Security” tab and click the “Advanced” button.

Step 2.From the “Advanced Security Settings” window, choose “Change” under “Owner”. Then, type “Everyone” into the “Enter the object anime to select” box, and click the “Check Names” button.

Set the Owner to Everyone

Way 6. Reset the Windows Store cache.

As you know, the cache provides components to your file, and if they contain any corruption, it will result in playback issues, like the 0xc00d36cb error code. Hence, resetting the Windows Store cache can help you fix the error. Comply with the following steps to make changes in the Windows Store cache through a command prompt:

Step 1.Using your keyboard, press down the “Windows + R” keys to access the “Run” dialog box; unleash the command prompt by typing “cmd” and clicking the “OK” button to fix error 0xc00d36cb.

Step 2.Once you’re in the command prompt window, type the command wsreset.exe. Then, press the “Enter” key to provoke the command to run. Restart your PC then and check if your video is playable already on the Films & TV app.

Reset Windows Store Cache

Way 7. Do video playback troubleshooting.

You may be surprised to know that you can fix 0xc00d36cb Windows 10 PCs through troubleshooting. It’s just a simple solution that can repair the elements in your video to get it back on track again. See below the detailed instructions to run a video playback troubleshooting on Windows 11/10.

Step 1.Turn over to the “Windows Start” menu and go for the “Settings” button. Go to the “Update & Security” section, select “Troubleshoot” in the left pane, and then go for “Additional troubleshooters”.

Step 2.Scroll down and find the “Video Playback”, click on it, and then click the “Run the troubleshooter” button.

Step 3.Wait for the troubleshooter to scan the issue; if there’s one, complete all on-screen directions and apply the fixes. Restart your computer, then, and see if the video is playable without 0xc00d36cb error.

Troubleshoot Video Playback

FAQs

Conclusion

That’s it! The effective ways to fix 0xc00d36cb are written here, perfect for what causes the said error code, such as troubleshooting, resetting the Microsoft Store or the Films & TV app, trying out another player, and more. If the issue continues, it is worth exploring AnyRec Video Repair to fix any issues happening on your video, whether damaged, unplayable, or broken; this repairing tool can resolve your problematic video in all formats of all sizes with excellent quality. Download it today!

Free Download

100% Secure

Free Download

100% Secure

Related Articles