Unable to Share Photos from iPhone? Troubleshoot with 8 Ways

Jenefey Aaron
Sep 28, 2025 / Updated by Jenefey Aaron to iPhone

Many iPhone users report receiving the "Unable to Share", "Error while preparing to share", and similar messages when they send photos through Message, WhatsApp, email, AirDrop, iCloud, Files, and more apps. It is easy to send photos from iPhone. However, you may still get iPhone can't share photos problems, such as the share button being greyed out, being unable to AirDrop photos, photos not sending via WhatsApp, and being unable to share edited pictures, among others. Want to know why and how to troubleshoot the unable to share photos from iPhone error.

Why Can't I Send Pictures on My iPhone

The full unable to share message contains "There was an error while preparing to share. Please try again later.". Here are possible reasons for those errors or no response when tapping the share button.

  • • App or iOS glitches.
  • • Poor internet connection.
  • • Short of available storage space while syncing photos.
  • • Incompatible iPhone HEIC image format.
  • • The AirDrop restrictions (Set AirDrop to Everyone, not Contacts Only; receiving off).
  • • Not sync iCloud photos correctly.
  • • The low power mode stops from sharing photos from iPhone.
Unable to Share From iPhone Error

8 Ways to Fix Unable to Share Photos from iPhone

Many users have reviewed them as helpful for fixing an iPhone that won’t let you share or send photos. Just read and follow.

1. Force Restart iPhone

You can reboot your iPhone to effectively fix small glitches.

  • 1. Press and release the "Volume Up" button.
  • 2. Later, do the same with the iPhone "Volume Down" button.
  • 3. Press and hold the "Side" button. Don't release it until the Apple logo appears.

2. Reset Network Settings

Switch to a stable Wi-Fi or cellular connection first. If you still get the message that there was an error while preparing to share, you can reset all network settings to the default.

  • 1. Open the Settings app.
  • 2. Tap the "General", "Reset", and "Reset Network Settings" buttons in order.
  • 3. Confirm with "Reset Network Settings" in the pop-up.
Reset Network Settings

3. Update to the Latest iOS Version

If you haven't updated iOS for a long time, this may cause the Photos app to be buggy or experiencing sharing glitches. As for third-party apps (such as WhatsApp), you need to update them too.

  • 1. Open the iPhone Settings app.
  • 2. Tap the "General" and "Software Update" buttons.
  • 3. If there is an available update, you can tap the "Update Now" button.
  • 4. Follow the on-screen steps to update iOS. And then you can check whether the problem of being unable to load or share photos has been fixed or not.
iOS Update

4. Restart the App

Force quit and then re-open the Photos (iCloud, WhatsApp, AirDrop, and more photo sharing apps) app. You can sign out and then sign in to this app. If the "unable to share, there was an error while preparing to share" problem still exists, move on to the following methods.

5. AirDrop Misconfigurations

First of all, turn on Bluetooth and Wi-Fi on your iPhone. To fix the unable to share AirDrop error, you need to check whether you have set AirDrop to "Contacts Only". The recipient can't receive images if they are not a contact. Moreover, if you set "receiving Off", the photo Airdropping process will fail too.

6. Convert HEIC to JPG for Easy Sharing

The recipient's device or app doesn’t support the HEIC format. So if you fail to send HEIC images from an iPhone, you can convert HEIC to JPG or PNG for better compatibility.

7. Free Up Storage Space

The photo sharing process will freeze if your iPhone runs out of storage space. It is a good way to transfer photos from an iPhone to a computer for backup. Moreover, remove duplicated photos, large videos, unused apps, and other unwanted files to manage storage on iPhone.

8. Quick Tips for iMessage/WhatsApp/Email Not Sharing Photos

Can't share photos through iMessage: Open the Settings app, tap the "Messages" button. Make sure iMessage is activated.

Can’t email pictures: You can email attachments up to 20MB. So compress images or send photos through email separately.

WhatsApp not sending photos: Go to the Settings app. Tap the "WhatsApp" button and grant full access of "All Photos". Moreover, you can share one photo at a time instead of sending in bulk.

Alternative Way to Share Photos from and to Your iPhone

What if the unable to share photos from iPhone still exists? It is frustrating that photos stuck on uploading or sending. Most iPhone photo sharing issues are caused by unstable Internet connection, unsupported formats, and app crashes. If you want to get easy and repeatable fixes of iPhone photo sharing instead of complex workarounds, you can use AnyRec PhoneMover. This program can transfer photos/albums from iPhone to iPhone, iPad, Android, and Windows flexibly.

AnyRec PhoneMover
AnyRec PhoneMover

Transfer hundreds of thousands of iPhone photos and albums to computer.

Delete duplicated pictures and add/delete/organize existing iPhone photos.

Convert HEIC to JPG/JPEG automatically.

Keep the original format, quality, metadata, and more details.

Free DownloadFor Windows

Secure Download

  • 1. Open AnyRec PhoneMover. Connect your iPhone to PC with a USB cable.
  • Main Interface
  • 2. Follow the "Connection Guide" to scan your iPhone successfully.
  • Trust The Computer
  • 3. Click the "Photos" tab. Here you can preview, edit, and organize iPhone photos. At last, click the "Export to PC" button to share photos from iPhone to PC in seconds.
  • Photos Export to Device

Conclusion

These are workable ways to fix iPhone not sending photos in different apps. You can restart iPhone, reset network settings, check app settings, and change photo formats to solve the problem. If you still unable to share photos from iPhone, you can use a third-party iPhone transfer, which is AnyRec PhoneMover. Free download the program and move iPhone photos to any mobile phone or Windows computer without restrictions.

Free DownloadFor Windows

Secure Download

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