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How to Fix iPhone/iPad Screenshot Not Working Problem without Resetting

Jenefey Aaron Posted by Jenefey Aaron Oct 31, 2022

Hi, I'm unable to take a screenshot on my iPhone 12 Pro. Have tried multiple methods, but still not working. Also, If I reset all settings, would that delete my data and content?

- From Apple Community

Taking screenshots on iPhone/iPad is a very easy and important function for saving and spreading information. You just need to press the Home/Power button and the Volume Up button at the same time and release them quickly. It is annoying that iPhone/iPad screenshot not working issue happens a lot, especially after updating the system. Restoring your iPhone/iPad is actually a feasible way, but it will erase all the data, which is not worth it. Thus, this article will introduce 5 efficient ways to fix iPhone/iPad screenshot not working issue.

Part 1: 4 Easy Ways to Fix iPhone/iPad Screenshot Not Working Part 2: Solve iPhone/iPad Screenshot Not Working through Other Snipping Tool Part 3: FAQs of iPhone/iPad Screenshots Not Working



Part 1: 4 Easy Ways to Fix iPhone/iPad Screenshot Not Working

iPhone/iPad screenshots not working on iOS 14/13/12/11 can be caused by many common factors. No need to factory reset your device, you can try the following 4 efficient methods to fix iPhone/iPad screenshots not working.

Solution 1: Check the Way to Take Screenshots on Your iPhone/iPad

Pressing the Home/Power button and the Volume Up button simultaneously is the general way to take screenshots on iPhone X and later models. And for earlier iPhone models, you need to press the Power button and the Home button together. Here are two tips you should pay attention to for fixing iPhone/iPad screenshots not working.

Press the Power button a second before the Home button.

Release both buttons fast at the same time after pressing.

Take Screenshot on iPhone

Solution 2: Force Restart When iPhone/iPad Screenshot Not Working with Stuck

When iPhone/iPad screenshots not working with the screen or button stuck, you have to force restart your device and finish all the programs. Here are the ways to shun down different iPhone models:

iPhone 8 and later models: Press and release the Volume Up button quickly, and then do the same to the Volume Down button. After that, press and hold the Side button right away until you see the Apple logo.

iPhone 7 and iPhone 7 Plus: Press and hold the Power and Volume Down buttons simultaneously. Then release them when the Apple logo appears.

iPhone 6 and earlier models: Press the Home and Power buttons at the same time for several minutes until the screen shows an Apple logo.

Force Restart iPhone

Solution 3: Ensure Enough Storage Space to Save Screenshots

This is the main reason why you can't save your screenshots on iPhone/iPad. If your device is out of storage, you certainly can't take screenshots and save them. You should tap the Settings icon and choose the General setting. Then tap the iPhone/iPad Storage button to see all the content and apps. You can directly tap a certain app and clear the data to save storage space.

Storage Space iPhone iPad

Solution 4: Open Assistive Touch or 3D Touch to Take Screenshot on iPhone/iPad

If iPhone/iPad screenshots not working with no response to the buttons, you can try turning on the Assistive Touch/3D Touch to take screenshots with taps.

Step 1Go to the Settings app and choose the General button. Tap the Accessibility button and then scroll down to find the Assistive Touch option. Tap the button to turn on this function.

Turn on Assistive Touch iPhone iPad

Step 2If you want to open the 3D Touch to take screenshots, just follow the mentioned steps and find the 3D Touch option in the Assistive Touch menu. Then change the Screenshot option as its action.

3D Touch Take Screenshot

Step 3Go to any page you want to take screenshots on iPhone/iPad. Tap the white virtual button and choose the Device option. Then tap the More button and choose the Screenshot option. In this way, you can take screenshots without buttons to fix iPhone/iPad screenshots not working.

Take Screenshots without buttons

Part 2: Solve iPhone/iPad Screenshot Not Working through Other Snipping Tool

Except fixing iPhone/iPad built-in screenshot tool not working, you can also use third-party apps to solve this problem. AZ Screen Recorder is a screen capture that supports taking screenshots on iPhone and iPad with one tap.

Step 1Download and launch AZ Screen Recorder on your iPhone/iPad. Tap the Settings menu to change the image format and quality. Then go back to the desktop without finishing this screenshot tool.

Step 2You will see the app icon floating on the screen. Whenever you want to capture the screen, you can tap the icon and click the Screenshot button to take a screenshot of the whole screen.

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Part 3: FAQs of iPhone/iPad Screenshots Not Working

Conclusion

When you find your iPhone/iPad screenshot not working with no response, you can use the mentioned 5 solutions to fix this problem. Hope you can take screenshots on iPhone/iPad smoothly. If you have problems, feel free to contact us.

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