Why and How to Fix Snapchat Not Loading Pic [9 Proven Ways]

Jenefey Aaron Jenefey Aaron
Oct 27, 2023 (Updated: Oct 27, 2023)Filed to: Solution

Like any other app, it is possible to encounter loading problems for photos and stories on Snapchat. Actually, it is among the significant errors reported by Snapchat users. The Snapchat loading pic error can occur due to a minor glitch in the app, so resolving this issue right away is suggested before it becomes a considerable cause of headaches. You don’t need to worry anymore, as this post answers your questions regarding the Snapchat not loading photos error. Without further delay, scroll down and start solving the issue.

Get to Know the Causes of Snapchat Loading Pic Error

The first stop is knowing more about the error in the Snapchat loading picture. As said, it is among the primary problems experienced by Snapchat users. It might be caused by a poor Internet connection that fails to load the image or stories whenever you try opening it. Another huge possible cause is the Snapchat server itself.

However, it could be a one-time error if someone has sent you a photo or snap, but it won’t load. Before it becomes a severe issue, resolve it immediately. But it is essential to know first the root causes of the Snapchat loading pic error. Here are some of them.

Poor Internet Connection. If Snapchat doesn’t let you open any photos in chat or snaps and stories, this could be because of your lousy Internet connection.

Enabled Data and Battery Saver. For some, turning these two functions will reduce the data used on Snapchat, and turning them on will let the photos and snaps be viewed.

Outdated Snapchat App. Not having the updated version will affect the apps’ performance, leading to Snapchat not opening pictures.

Too Many App Cache. If you are a long-time Snapchat user, you have too much cache for sure. And having too much might prevent you from opening any snaps.

Outdated Device’s Version. Not regularly updating your device leads to slow performance and glitches affecting apps. And some devices aren’t capable of getting the latest version of Snapchat.

The Snapchat Server is Down. If the app’s server is down, you will likely encounter many loading issues; you simply have to wait until it is fixed.

9 Efficient Ways to Fix Snapchat Not Loading Pic Error

After learning the list of possible causes of Snapchat not loading pic problem, let’s move forward to the solutions to get out of this issue. Discussed here are the 9 easiest ways to solve the problem.

Fix 1. Check Your Internet Connectivity

Before doing any complex solutions, try checking your Internet connection to see if it is stable enough to load the photos; run a speed test. If not, consider switching or connecting to another Wireless network.

Check Internet Connection

Fix 2. Check the Snapchat Server

Issues with the server may lead to the Snapchat loading pic error. So checking it is essential so that you can wait for the server to solve the issues or try another solution if this isn’t the one causing the problem. Here, you can visit the Downdetector website. It tracks the outages for many famous platforms, such as Snapchat.

Check Snapchat Server

Fix 3. Remove All App’s Cache and Data

Too much cache in the app leads to Snapchat loading picture errors. It may happen because of downloading many photos and videos. So, if one of the files starts breaking down, please clear it out to resolve the issue.

Head on to your "Profile" on the Snapchat app with a "Bitmoji" at the top. Tap the "Settings" button with a "Gear" icon; scroll down to find "Account Actions", then tap the "Clear Cache" button.

Clear Cache Snapchat

Fix 4. Enable Snapchat’s Permission

Since Snapchat needs your permission to access location, phone storage, and more to function correctly, check if you have enabled it to discover snaps and more content.

On the profile page of your Snapchat, find your way to "Settings" with a "Gear" icon. After that, tap the "Privacy" and then the "Permissions" buttons. Tap the "Tap to Enable" button to turn on the Snapchat permission.

Enable Permission

Fix 5. Restart Your Device

By simply restarting your mobile device, you can fix issues like Snapchat loading pic errors, as this method fixes minor glitches happening on your device itself. You may also fix Snapchat notification not working problem. Here’s how to do it:

For Android device:

Press and hold the "Power" button until you see a pop-up menu with the "Restart" and "Power Off" options. Tap on the "Restart" button.

Restart Android

For iOS devices:

iPhones without a Home button: Press and keep on holding the "Power" button at the same time as the "Volume Up" or "Down" buttons until the slider appears. Drag the "slider," then wait at least 30 seconds to turn it back on.

iPhone with a Home button: Press and keep holding the "Power" or "Side" button for the "Power-Off slider" to appear. Drag it and wait at least 30 seconds to turn on your device again. Then, you can check if Snapchat not loading pictures error is fixed.

Restart iOS

Fix 6. Disable the Battery or Data Saver

As mentioned, if these two are enabled on your device, it reduces the amount of data used by Snapchat. So, turning it off may help you solve Snapchat not loading pictures error.

For Android device:

Go to "Settings," then "Network and Internet." Tap "Data Server", then turn it off. If the Data Server icon isn't visible on the status bar, you successfully deactivated it.

Android Disable Data Server

For iOS devices:

On the "Settings" app, find your way to "Cellular" and then "Cellular Data Options." From there, toggle the switch button of "Low Data Mode" to turn it off.

iOS Disable Data

Fix 7. Log Out, then Log Back In

If the Snapchat loading pic error is still not going away, try signing out of your account and logging back in. This might fix some loading issues of Snapchat stories. Here’s how to log out of your Snapchat account:

On the Snapchat app, head over to your "Profile" with "Bitmoji" at the top. Then, tap the "Settings" button at the upper right corner and scroll down to locate the "Log Out" option.

Logout Snapchat

Fix 8. Update the Snapchat App

The second to the last option you can try here to fix the Snapchat loading pic error is updating the app to its latest version. An outdated one is open to bugs that result in the loading issue. Below are the steps to update the Snapchat app for Android and iOS devices.

For Android device:

Go to "Google Play Store", then type "Snapchat" in the search bar. Go to the app’s info page to see if there’s an available update. If so, tap on "Update".

Android Update

For iOS devices:

On the "App Store", tap your "Profile" icon. Scroll down to see all apps up for an update; check if Snapchat is among them.

iOS Update

Fix 9. Reinstall the Snapchat App

Well, if still nothing happened with your Snapchat not loading pic problem, try removing then reinstalling the app. Long pressing the Snapchat app can open the Uninstall or Remove option for both devices. After that, you can install it again for Android devices through the Google Play Store, while the App Store is used for iPhones. Make sure you get the latest version of the app. After fixing Snapchat not loading pictures issue, you can easily take screenshots on Snapchat of your favorite images now.

FAQs about Snapchat Loading Pic Error on Android/iPhone


That’s all for today! Undoubtedly, Snapchat lets you share moments through snaps or send videos and images to your friends.This post has answered your questions regarding the Snapchat loading pic error, such as why it happens, and of course, provides you a list of 9 solutions to try to solve the issue. With that being said, hopefully, you’re now using your Snapchat app with ease and viewing all photos with no problem. And then, you can start recording or taking screenshots of beautiful uploaded images on Snapchat with AnyRec Screen Recorder.

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