Videos Not Playing on iPhone 15? 8 Ways to Play Them Again

Lynn Hu
Jan 18, 2024 / Updated by Lynn Hu to Video Fix

Does playing videos on iPhone now cause inconvenience to you as you aren't able to play them no matter what you do? Perhaps it only shows a black screen, or it keeps on loading. Whatever it is, you have videos not playing on iPhone issue that might have been triggered because of several sources, such as connectivity issues, compatibility, or crashed videos. Thankfully, a little help will come your way! Grab your popcorn now and enjoy watching after using the 8 solutions in this post to fix videos not playing on iPhone 15/14/13/12/11.

8 Workable Solutions to Fix Videos Not Playing on iPhone FAQs about How to Fix Videos Not Playing on iPhone 15/14/13/12/11

8 Workable Solutions to Fix Videos Not Playing on iPhone

Your videos won’t play on iPhone? As said, it could be because of several reasons, and knowing them will make it easy for you to know what fix you should try. Thankfully, this entire part will cover the reason alongside their respective solutions. All you have to do is follow each carefully to fix videos not playing on iPhone problem.

Solution #1. Check Your Internet Connection

As you know, an unstable Internet connection won’t load any data or media on your iPhone, whether an image, video or other information. It will result in a stuck or frozen video playback, which is why you have the videos not playing on iPhone problem while you watch on streaming platforms like YouTube. To confirm if you have a poor network, you can do a speed test using an online tool. If so, please restart the router or switch to another network nearby.

Check Internet Connection

Solution #2. Look Over the Server Status

Aside from connectivity issues, the problem is mainly within the streaming platform you use to watch videos. Check if the servers are down on YouTube, Netflix, or whatever apps you use. If that’s the case, it will probably result in videos not playing on iPhone, and all you have to do is wait. To ensure whether the server is experiencing an outage, use a monitoring tool like DownDetector.

Look Over the Server Status

Solution #3. Relaunch the Streaming App

Before anything else, it’s always a good idea to try relaunching the app first if videos won’t play on iPhone. Sometimes, a corrupt or minor glitch causes the streaming platform to work well, so you have a playing of videos problem. For instance, if you’re watching on the Apple TV app, swipe up from the bottom of your screen, double-click the Home button to access the App Switcher, and then above-swipe the app screen to quit it.

Relaunch the App

Solution #4. Remove All Downloaded Videos

At times, downloads on the streaming platforms lead to the server not performing well, especially if there are too many, causing the iPhone video not working problem. Consider deleting the old ones and checking if you are now able to play other videos. Or, maybe you’re trying to watch the downloaded ones, but they refuse to play. Therefore, you should remove the downloaded videos and redownload them. For example, you can go to the “Downloads” tab of Netflix, then tap the “Edit” and “Delete” buttons.

Remove Downloads

Solution #5. Update the Streaming App

Even though it’s not assured that the latest version of the streaming platform will fix the iPhone videos not playing issue, it’s still worth trying. Since using the latest update fixes bugs and glitches that may cause the playback problem on your device, installing it might help. Whatever you’re using, either Netflix or YouTube, you can update them in the App Store, and you will see whether an update is up; tap the “Update” button if there is.

Update App

Solution #6. Clear Out the Browser’s Cache

Now, for those who are using a website on Safari and are unable to play videos, the suspect of the videos not playing on iPhone problem is highly the corrupt browser cache. If you think the browser is already full of unwanted data, it’s great to eliminate them! To do so, head over to “Settings”, scroll down to locate “Safari”, and find your way to the “Clear History and Website Data”, among any other options.

Clear Cache

Solution #7. Repair the Damaged Videos

Most of the time, the video you’re trying to play is damaged, so there’s no way you can’t play it on your iPhone. To resolve your videos not playing on iPhone, use AnyRec Video Repair to assist. You simply need the damaged video and a sample one, and then let the program create the magic in no time! It provides a quick and straightforward way of repairing videos while maintaining the original quality during and after the process.

Most of the time, the video you’re trying to play is damaged, so there’s no way you can’t play it on your iPhone. To resolve your videos not playing on iPhone, use AnyRec Video Repair to assist. You simply need the damaged video and a sample one, and then let the program create the magic in no time! It provides a quick and straightforward way of repairing videos while maintaining the original quality during and after the process.

 AnyRec Video Repair Product Box
AnyRec Video Repair

Repair damaged videos with AI and fix video not playing on iPhone issue.

There are shortcut keys offered to help you in swift and smooth navigation.

Assure a high success rate to restore videos and keep the original quality.

Preview the results before exporting and you can change to another sample video.

Free Download

100% Secure

Free Download

100% Secure

Step 1.Start by clicking the two “Add” buttons to upload the corrupted video and the sample video. After that, click the “Repair” button and wait for a minute.

Import Video

Step 2.Click the “Preview” to check the repaired video first. If you like how it turns out, store it on your computer by clicking the “Save” button. Then, you can play it to check if videos not playing on iPhone is fixed.

Preview
Free Download

100% Secure

Free Download

100% Secure

Solution #8. Convert to Compatible Video Formats

Compatibility issues are among the possible reasons why you have the videos not playing on iPhone. You should ensure that the video you wish to stream is compatible with your iPhone; for example, you can’t play MKV video files on Apple TV.

In this case, AnyRec Video Converter offers excellent assistance. The program covers many conversions of more than 1000 formats, such as iPhone M4V format. You will be amazed at how much Video, Audio, and Device presets it provides. Furthermore, it has a built-in editor where you can make a quick edit before converting. Compared to others, this software can convert and upscale videos to 4K, even up to 8K. You can guarantee that the original quality of video will be maintained during and after converting.

AnyRec Video Converter Package
AnyRec Video Converter

Convert 1000 media formats, including MOV, AAC, MP4, and more others.

Bulk conversion of multiple files is supported at 30x to 50x faster speed.

Powerful built-in editor to rotate, crop, apply effects/filters, and more.

Customizable profile settings, such as the quality and resolution.

Free Download

100% Secure

Free Download

100% Secure

FAQs about How to Fix Videos Not Playing on iPhone 15/14/13/12/11

Conclusion

Why won’t my videos play on my iPhone? You found the correct answer, as this post gave you the possible cause with their respective solutions. In this case, if you encounter videos not playing on the iPhone problem again, you can always rely on this post to fix the issue and have a convenient watching experience on any streaming platform. If the videos are damaged, just use AnyRec Video Repair to fix it and enjoy your videos on iPhone!

Free Download

100% Secure

Free Download

100% Secure

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