Is Move to iOS Not Working? 7 Proven Fixes in 2025 [and Why]

Jenefey Aaron
Jul 10, 2025 / Updated by Jenefey Aaron to Solution

Moving data from an Android device to a new iPhone can be exciting with the Move to iOS app, but it suddenly stops working. Made to transfer your contacts, messages, photos, videos, and more effortlessly, the 'Move to iOS not working' issue is a frustrating hurdle. It may fail to connect, get stuck, or not work completely, but don't fret! Today's post will share with you the seven proven ways to troubleshoot and resolve the 'Move to iOS stuck' problem, along with the culprits behind it.

Why Move to iOS Not Working

If you're facing Move to iOS transfer errors, you may wonder why it is not working as expected. Although it is designed for a seamless transition from Android to iPhone, several issues can still arise. Understanding why Move to iOS is not working is the first step toward resolving it.

6 Ways to Fix Move to iOS Not Working

As you've seen above, the Move to iOS app not working issue is often due to simple connection issues, glitches, or compatibility concerns. Thankfully, there are a number of ways to fix these problems and get back to transferring your data smoothly.

Way 1. Check Wi-Fi Connection

Since the Move to iOS app relies heavily on a strong connection to transfer your data, if one of the devices has a weak signal, it can interfere with the transfer process. A quick check would be nice to see if the Wi-Fi connection can make a significant difference in resolving the issue with Move to iOS not connecting, showing, and working problems.

Step 1.On your Android phone, turn off any Smart Network Switch, then forget all networks except the one created by your iPhone.

Step 2.On your iPhone, wait for the "Move from Android" screen to generate a temporary network. Now, connect your Android to that network.

Check Wifi Connection

Way 2. Restart Both Devices

A simple restart clears both devices and gives them a fresh start, fixing minor glitches and background processes that may be the culprit for the Move to iOS stuck on connecting problem. This method is a quick and effective troubleshooting method that is often overlooked; here's how to do it:

Step 1.On iPhone, use the "Power" button (and the "Volume Down" button for iPhones without a Home button), then slide to turn off.

Step 2.On Android, use the "Power" button and select either the "Restart" or "Power Off" options. Later, power on both devices and relaunch the Move to iOS app to check if Move to iOS is still not working.

Restart Both Devices

Way 3. Check iPhone Storage

If your iPhone does not have enough storage for all the Android content, the Move to iOS app will not work and the transfer will fail. Before you start, it's essential to check the available storage on your iPhone and determine the amount of data you're going to transfer, including photos, videos, contacts, and more.

Step 1.On your iPhone, go to "Settings", then "General", and select "iPhone Storage". There, check the available space.

Step 2.Now, estimate the total data size of your Android data to ensure that your iPhone has sufficient storage to accommodate the data you're transferring.

Check iPhone Storage

Way 4. Reset Android's Network Settings

Sometimes, outdated network settings on Android can block the connection, resulting in Move to iOS not working. Resetting the network settings can resolve the issue by getting all network-related settings back to their default state. And good network connection will speed up the time Move to iOS will take.

Step 1.On your Android, head to "Settings", then "System" and select "Reset Options".

Step 2.From there, tap "Reset Wi-Fi, mobile & Bluetooth" or "Reset Network Settings".

Step 3.Then, confirm the reset and restart your Android phone.

Reset Android Network Settings

Way 5. Turn on Airplane Mode

Next, enable the Airplane mode. Doing so can prevent external network interference during the transfer process and fix Move to iOS not working problem. You can still manually turn on Wi-Fi while Airplane Mode is activated. This simple method often fixes connection-related issues.

Step 1.From the "Quick Settings" (Android) or "Control Center" (iPhone), turn on "Airplane Mode".

Step 2.After that, enable "Wi-Fi" on both devices.

Turn On Airplane Mode

Way 6. Check Device Compatibility

Not all Android and iOS devices are supported by the Move to iOS app, so ensure both devices meet the compatibility requirements. Using outdated devices can result in compatibility issues. The Android phone should be running 5.0 or higher, and your iPhone should be running iOS 11 or later.

Step 1.On Android, open "Settings" then "About Phone" and check the Android version.

Step 2.On your iPhone, open "Settings", then "General", and select "About" to check the iOS version. If the devices are not supported, the Move to iOS app will not work.

Check Device Compatibility
Solution Description Effectiveness
Check Wi-Fi Connection Both devices must have a stable Wi-Fi connection High
Restart Both Devices Clears background glitches Moderate
Check iPhone Storage Verify if the iPhone has enough space for receiving data High
Reset Android Network Settings Fix connection-related issues Moderate
Turn on Airplane Mode Stop interference from outside networks Moderate
Check Device Compatibility Confirms both devices meet requirements High

Get Best Move to iOS Alternative

If your devices are not supported by Move to iOS, or all the above solutions are not workable, you can have a try on AnyRec PhoneMover to fix Move to iOS not working error. It will solve all data transfer quickly, including photos, videos, music, contacts, and custom files or folders. Here, you can connect your device via USB or Wi-Fi, and you don't need to perform a factory reset on your iPhone to initiate the transfer, which eliminates unnecessary hassle. Plus, it works with a wide range of devices and versions, making it perfect for almost any transfer scenario.

AnyRec PhoneMover
PhoneMover

Seamless data transfer between Android and iPhone without losing quality.

Can move specific content and keep the folder structure on the new device.

Provide a preview before transferring to double-check the media file.

Let you transfer, edit, delete, add, and use more management tools.

Free DownloadFor Windows

Secure Download

Step 1.After launching AnyRec PhoneMover, connect your Android device to your PC first, followed by your iPhone. On your iOS device, tap "Trust" if prompted. You can also scan the QR code on the main screen to establish a connection if both are on the same network.

Main Interface

Step 2.Once connected, select "Android" as your source device, and its information will appear on the screen. From the left-hand menu, determine which data to move. Suppose you aim for "Photos" to transfer photos from Android to iPhone; check all the photos you want to transfer.

Step 3.When done, click the "Export to Device" (Phone icon), and select your iOS device as the destination. The process may take some time if you have a large number of photos to transfer. Do the same with your data left, such as Messages, Contacts, Videos, etc. It’s the 100% workable way to fix Move to iOS not working issue.

Photos Export To Device

Conclusion

You've successfully resolved the Move to iOS not working issue! With a few practical steps, you can get your data transfer operation back on track. Don't forget that both phones must be compatible to avoid common problems that interrupt the process. However, even after tying these fixes, Move to iOS still has limits when it comes to what data it can transfer. For a more comprehensive and seamless solution, consider using AnyRec PhoneMover. This tool enables you to easily transfer photos, music, contacts, videos, and more between mobile devices and a computer. No data loss, quality degradation, or complications are guaranteed!

Free DownloadFor Windows

Secure Download

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